JOHN ROBERT'S SPA WELCOMES EUROPEAN TOP STYLIST

- John Robert's Spa shares its "Secret Service" strategies that made it become one of the Top 20 salons in America with Michael Hunger, European Hairstyling Master -

Cleveland, Ohio - March 27, 2007 - John Robert's Spa shares its business, managerial and operational practices with Michael Hunger, German Hairstyling-Master, to facilitate the opening of his own salon when he returns to Germany. In return, Michael Hunger is exchanging his European flair and hairstyling techniques with John Robert's artistic and education team.

Michael Hunger contacted John Robert's Spa in November 2006 to learn the business side of one of the Top 20 Salons in America. His interest for the company started after he read Secret Service - Hidden Systems that deliver unforgettable customer service, written by John R. DiJulius III, Speaker and Consultant, President of The DiJulius Group and Owner/CEO of John Robert's Spa. In his book, John DiJulius has gathered companies' best practices and created systems to help businesses build long term customer loyalty through greater customer service. The implementation of these secret service systems has enabled John Robert's Spa to become one of the Top 20 Salons in America and receive many business related awards.

Michael Hunger saw here the opportunity to not only earn business and management skills from a Top 20 American salon and spa, but also to learn and share artistic and technical skills with John Robert's artistic and education team. Michael Hunger is a German Hairstyling-Master. He received several nominations from the WELLA academy, such as "Master in cut, curl and styling', "Master in Color', and "Master in Beauty'. He also won several awards as stylist on stage. He worked in European cities such as Munich, Hamburg, Basel, Vienna and London. Michael also earned business management skills, and writes his own column about Trends and Styles for CLIPS, the 2nd Hairdressing magazine in Germany.

Since his arrival at John Robert's, February 14th, 2007, Michael Hunger has shared his time between the John Robert's corporate office and the various spa and salon locations, where he contributes to the continued advanced education of stylists and designers, and takes part in artistic projects (photoshoot, fashion shows, etc). His presence at John Robert's as a guest artist is expected to last 4 months. Michael will then return to Germany, open his own salon and apply the John Robert's practices to the German business way.

With six locations in Northeast Ohio - Mayfield Heights, Solon, Chagrin Falls, Beachwood, Cleveland, and a corporate office in Highland Heights, John Robert's Spa has been recognized one of the Top 20 Salons & Spas in America numerous times by both Salon Today and Launchpad magazines. The company's mission is to enhance the quality of lives around us. More information about John Robert's Spa is available online at www.bestincleveland.com or by calling Axelle Plusquellec at 216.839.1430.

John DiJulius
THE Authority on World-Class Customer Experience
John is the Author of Secret Service, Hidden Systems that Deliver Unforgettable Customer Service. Keynote Speaker and consultant to the worlds leading customer service companies. He is also President of The DiJulius Group, a consulting firm helping companies create a superior advantage by delivering a World-Class experience, making 'Price Irrelevant'.
More about The DiJulius Group, www.thedijuliusgroup.com or 216.839.1430. Secret Service book and other products are available for purchase online.

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