EXPERIENCE GUARANTEE  

Beachwood, Ohio - April 18, 2008 - John Robert's Protégé Salon, located on 27810 Chagrin Blvd, in Beachwood, has an Experience Guarantee;

"IF FOR ANY REASON YOU ARE NOT 100% SATISFIED WITH

YOUR JOHN ROBERT'S EXPERIENCE TODAY, YOU CAN PAY

WHAT YOU FEEL IS FAIR OF YOUR SERVICE CHARGES"

In the midst of a customer service crisis, finally an organization is willing to stand behind what they promise.

"We are people's trip to Paris, their 60 minute vacations," says John R. DiJulius III, President of John Robert's Spa.  "Our haircuts, manicures, and facials are only a by-product of what we sell.  What our guests truly come to us for is fashion, escape and rejuvenation.  And we feel if we don't hold up our end of the agreement, why should we expect our guests to hold up their end."

"It doesn't surprise me at all.  This is why I love going to John Robert's, they are the the best at hair and pampering you. They always provide a world class experience. And if for some reason they drop the ball, I know they will do whatever they have to, to make it right," says long time customer Sherri Blaushild of Moreland Hills.

Is it any wonder why John Robert's Spa, five locations in Northeast Ohio, is repeatedly selected one of the Top 20 Salon in the US?

With five locations in Northeast Ohio - Mayfield Heights, Solon, Chagrin Falls, Beachwood and a corporate office in Highland Heights, John Robert's Spa has been recognized one of the Top 20 Salons & Spas in America numerous times by both Salon Today and Launchpad magazines. The company's mission is to enhance the quality of lives around us. More information about John Robert's Spa is available online at www.bestincleveland.com or by calling Axelle Plusquellec at 216.839.1430 x125.

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